Terms of Service

1. Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you and One Tech Eng Inc., a Canadian corporation with its principal place of business at 26 Carnegie Dr, Oakville - L6H 0V8, Canada (CA). By accessing or using the website located at https://www.onetecheng.lol, or by engaging any services offered by One Tech Eng Inc., you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms, conditions, or policies referenced herein or otherwise applicable to specific services.

If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In such case, the terms you, your, and client shall refer to that entity. If you do not have such authority, or if you do not agree with any provision of these Terms, you must not accept these Terms and may not access or use our website or services.

We reserve the right to modify these Terms at any time, and such modifications shall be effective upon posting. Your continued use of the website or services after any changes constitutes your acceptance of the modified Terms. It is your responsibility to review these Terms periodically for updates.

2. Definitions

For the purposes of these Terms of Service, the following definitions apply:

3. Eligibility

By using the website or services, you represent and warrant that:

• You are at least 18 years of age, or the legal age of majority in your jurisdiction of residence, and have the legal capacity to enter into binding agreements;
• If you are acting on behalf of an entity, you are duly authorized to bind that entity to these Terms;
• You are not located in a country that is subject to a Canadian government embargo, or that has been designated by the Canadian government as a terrorist-supporting country;
• You are not listed on any Canadian government list of prohibited or restricted parties;
• All information you provide to us is truthful, accurate, current, and complete, and you will maintain and promptly update such information as necessary.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including for any violation of these eligibility requirements.

4. Account Registration and Security

Certain features of our services may require you to create an account. When registering, you agree to provide accurate, current, and complete information and to update this information promptly when it changes. You are solely responsible for:

• Maintaining the confidentiality and security of your account credentials, including your username and password;
• All activities that occur under your account, whether authorized by you or not;
• Notifying us immediately at info@onetecheng.lol if you suspect any unauthorized use of your account or any other breach of security;
• Ensuring that you log out of your account at the end of each session when using shared or public devices.

One Tech Eng Inc. will not be liable for any loss or damage arising from your failure to comply with these account security obligations. We reserve the right to disable any user account, username, or password at any time if, in our reasonable opinion, you have failed to comply with any provision of these Terms.

5. Description of Services

One Tech Eng Inc. provides professional services within the Computer Systems Design and Related Services industry, operating under the broader Professional, Scientific, and Technical Services sector. Our core service offerings include:

5.1 Computer Systems Design

Custom architecture design, development, and implementation of enterprise-scale computer systems and integrated technology solutions. Services include requirements analysis, system specification, component selection, integration testing, deployment support, and post-implementation optimization.

5.2 IT Consulting

Strategic technology advisory services encompassing IT infrastructure assessment, technology roadmap development, vendor evaluation and selection, digital transformation strategy, cloud migration planning, and operational efficiency analysis.

5.3 Technical Services

Ongoing operational support including managed IT services, help desk support, network monitoring and management, cybersecurity operations, data backup and disaster recovery, system maintenance, and performance optimization.

The specific scope, deliverables, timelines, and milestones for each engagement shall be defined in a separate Service Agreement executed by both parties. In the event of any conflict between these Terms and a Service Agreement, the Service Agreement shall prevail with respect to the specific services covered therein.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with reasonable notice where applicable. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

6. Client Obligations

To enable the Company to perform its services effectively, the Client agrees to:

• Provide timely access to relevant personnel, systems, data, documentation, and facilities as reasonably required for the delivery of services;
• Furnish complete, accurate, and current information necessary for the performance of the services, and promptly notify the Company of any material changes;
• Review and respond to Company communications, deliverables, and requests for feedback within agreed-upon timeframes;
• Maintain appropriate security measures for the Client’s own systems, networks, and data, and cooperate with the Company on any security assessments where required;
• Comply with all applicable laws, regulations, and industry standards related to the Client’s business and the services being provided;
• Obtain and maintain all necessary licenses, consents, and permissions required for the services to be lawfully performed;
• Designate a single point of contact who is authorized to make decisions and provide approvals on behalf of the Client throughout the engagement;
• Pay all fees and charges in accordance with the applicable Service Agreement and payment terms.

Failure to comply with these obligations may result in delays, additional costs, or suspension of services, for which the Company shall bear no liability.

7. Fees, Payment, and Billing

7.1 Service Fees. Fees for services are specified in the applicable Service Agreement, statement of work, or invoice. All fees are stated in Canadian dollars unless otherwise specified. The Client shall pay all fees in accordance with the payment schedule set forth in the Service Agreement.

7.2 Payment Terms. Unless otherwise agreed in writing, payment is due within 30 days from the date of invoice. Overdue payments shall accrue interest at a rate of 1.5 percent per month, or the maximum rate permitted by applicable law, whichever is lower. The Client shall reimburse the Company for all reasonable costs incurred in collecting any overdue amounts, including legal fees.

7.3 Taxes. All fees are exclusive of applicable taxes, duties, levies, and governmental assessments, including but not limited to HST, GST, PST, and QST. The Client is responsible for paying all such taxes, except for taxes based on the Company’s net income.

7.4 Expenses. The Client shall reimburse the Company for reasonable, pre-approved out-of-pocket expenses incurred in connection with the services, including travel, accommodation, and third-party software licensing costs directly attributable to the engagement.

7.5 Disputed Charges. If the Client disputes any charge in good faith, the Client shall notify the Company in writing within 15 days of the invoice date, specifying the nature and amount of the dispute. The Client shall pay all undisputed amounts by the due date. The parties shall work in good faith to resolve disputed amounts promptly.

8. Intellectual Property Rights

8.1 Ownership of Pre-existing IP. Each party retains all right, title, and interest in and to its pre-existing intellectual property, including any modifications, enhancements, or derivative works thereof made during the course of the engagement. No license, assignment, or transfer of pre-existing intellectual property is granted by these Terms or any Service Agreement unless expressly stated in writing.

8.2 Deliverables. Unless otherwise specified in the Service Agreement, upon full payment of all fees due, the Company grants the Client a perpetual, non-exclusive, non-transferable license to use the Deliverables for the Client’s internal business purposes. The Company retains all right, title, and interest in all methodologies, techniques, know-how, tools, frameworks, software libraries, and general knowledge developed or used in the performance of services, regardless of whether they were developed specifically for the Client.

8.3 Client Materials. The Client grants the Company a limited, non-exclusive, royalty-free license to use, reproduce, and modify Client Materials solely as necessary to perform the services. The Client represents and warrants that it owns or has obtained all necessary rights and licenses to the Client Materials and that their use by the Company will not infringe or violate any third-party intellectual property rights.

8.4 Website Content. All content on the website, including text, graphics, logos, icons, images, audio clips, video clips, software, and the design, selection, and arrangement thereof, is the exclusive property of One Tech Eng Inc. or its content suppliers and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

8.5 Trademarks. One Tech Eng, One Tech Eng Inc., and all related names, logos, product names, service names, designs, and slogans are trademarks of the Company or its affiliates. You may not use such marks without the prior written permission of the Company. All other names, logos, and trademarks are the property of their respective owners.

9. Confidentiality

9.1 Obligation. Each party agrees to protect the other party’s Confidential Information using the same degree of care it uses to protect its own confidential information of a similar nature, but in no event less than reasonable care. Neither party shall disclose the other party’s Confidential Information to any third party without prior written consent, except to its employees, contractors, and agents who need to know such information for the provision of services and who are bound by confidentiality obligations no less restrictive than those contained herein.

9.2 Exceptions. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already in the receiving party’s possession without confidentiality restrictions at the time of disclosure; (c) is independently developed by the receiving party without use of or reference to the disclosing party’s Confidential Information; or (d) is rightfully received by the receiving party from a third party without breach of any confidentiality obligation.

9.3 Required Disclosures. A receiving party may disclose Confidential Information if required to do so by law, regulation, or court order, provided that the receiving party gives the disclosing party prompt written notice of such requirement, to the extent legally permitted, and cooperates with the disclosing party in seeking a protective order or other appropriate remedy.

9.4 Duration. The confidentiality obligations shall survive termination or expiration of these Terms and any Service Agreement for a period of five years from the date of disclosure, or indefinitely for Confidential Information that constitutes a trade secret.

10. Prohibited Conduct

In connection with your use of the website and services, you agree not to:

• Use the website or services for any unlawful purpose or in violation of any applicable local, provincial, national, or international law, regulation, or ordinance;
• Infringe, misappropriate, or violate the intellectual property, privacy, publicity, or other proprietary rights of the Company or any third party;
• Upload, transmit, or distribute any viruses, malware, worms, Trojan horses, ransomware, spyware, or other harmful or malicious code designed to disrupt, damage, or gain unauthorized access to systems, data, or networks;
• Attempt to gain unauthorized access to any portion of the website, the server on which the website is stored, or any server, computer, or database connected to the website;
• Engage in any activity that interferes with or disrupts the website or servers, including flooding, spamming, mail-bombing, or launching denial-of-service attacks;
• Use any robot, spider, scraper, or other automated means to access the website for any purpose without our express written permission;
• Collect, harvest, or store personal data about other users without their consent;
• Impersonate any person or entity, falsely state or misrepresent your affiliation with a person or entity, or forge headers or otherwise manipulate identifiers to disguise the origin of any content transmitted through the website;
• Interfere with or circumvent any security feature of the website or any feature that restricts or enforces limitations on use of the website or content;
• Use the website in any manner that could disable, overburden, damage, or impair the website or interfere with any other party’s use of the website;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from any portion of the website or any software used in connection with the services, except as expressly permitted by applicable law;
• Use the website to send unsolicited commercial communications, chain letters, or spam in violation of CAN-SPAM, CASL, or any other applicable anti-spam laws.

11. Termination

11.1 Termination by Client. You may terminate your account and discontinue use of the website at any time by ceasing to access or use the website. Termination of a Service Agreement is governed by the terms of that agreement.

11.2 Termination by Company. We may suspend or terminate your access to the website or services, in whole or in part, at any time and for any reason, including but not limited to: (a) violation of these Terms; (b) illegal, fraudulent, or harmful conduct; (c) failure to pay fees when due; (d) legal or regulatory requirement; or (e) discontinuation or material modification of the website or services.

11.3 Effect of Termination. Upon termination: (a) all rights and licenses granted to you under these Terms shall immediately cease; (b) you shall cease all use of the website and services; (c) you shall pay all outstanding fees and charges accrued prior to termination; (d) each party shall, upon request, return or destroy all Confidential Information belonging to the other party; and (e) provisions of these Terms that by their nature should survive termination shall survive, including but not limited to sections concerning intellectual property rights, confidentiality, disclaimers, limitation of liability, indemnification, and governing law.

11.4 No Refunds. Unless otherwise specified in the applicable Service Agreement, all fees paid are non-refundable, and no refunds shall be provided for any unused portion of services upon termination.

12. Disclaimers and Limitation of Liability

12.1 Disclaimer of Warranties. THE WEBSITE AND SERVICES ARE PROVIDED ON AN AS IS AND AS AVAILABLE BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ONE TECH ENG INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

WITHOUT LIMITING THE FOREGOING, THE COMPANY DOES NOT WARRANT THAT: (a) THE WEBSITE OR SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (b) THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (c) THE RESULTS OBTAINED FROM THE USE OF THE WEBSITE OR SERVICES WILL BE ACCURATE, COMPLETE, OR RELIABLE; (d) ANY ERRORS OR DEFECTS IN THE WEBSITE WILL BE CORRECTED; OR (e) THE WEBSITE AND ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12.2 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ONE TECH ENG INC., ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

• Your use of, or inability to use, the website or services;
• Any conduct or content of any third party on the website;
• Any content obtained from the website;
• Unauthorized access, use, or alteration of your transmissions or content;
• Any errors, mistakes, or inaccuracies in content;
• Any bugs, viruses, or similar harmful code that may be transmitted to or through our website by any third party;
• Statements or conduct of any third party on the website;
• Any other matter related to the website or services.

12.3 Cap on Liability. NOTWITHSTANDING ANYTHING TO THE CONTRARY, THE TOTAL AGGREGATE LIABILITY OF ONE TECH ENG INC. FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE WEBSITE, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (a) THE TOTAL FEES PAID BY YOU TO THE COMPANY DURING THE TWELVE MONTHS PRECEDING THE CLAIM; OR (b) ONE HUNDRED CANADIAN DOLLARS (CAD $100.00).

12.4 Exclusions. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE COMPANY’S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12.5 Basis of Bargain. YOU ACKNOWLEDGE AND AGREE THAT THE DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN THE PARTIES AND ARE AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND THE COMPANY. THE COMPANY WOULD NOT BE ABLE TO PROVIDE THE WEBSITE OR SERVICES ON AN ECONOMIC BASIS WITHOUT THESE LIMITATIONS.

13. Indemnification

You agree to defend, indemnify, and hold harmless One Tech Eng Inc., its affiliates, and their respective directors, officers, employees, agents, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising out of or related to:

• Your use of, or access to, the website or services;
• Your violation of any provision of these Terms;
• Your violation of any applicable law, regulation, or third-party right;
• Any claim that your Client Materials, or any content you submit, post, or transmit through the website or services, infringes, misappropriates, or violates a third party’s intellectual property rights, privacy rights, or any other rights;
• Your gross negligence, fraud, or willful misconduct.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you shall cooperate with us in asserting any available defenses. You shall not settle any matter without our prior written consent.

14. Third-Party Services and Links

The website and services may contain links to third-party websites, applications, or services that are not owned or controlled by One Tech Eng Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Inclusion of any link does not imply endorsement by the Company.

You acknowledge and agree that the Company shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available on or through any third-party websites or services. We strongly encourage you to review the terms of service and privacy policies of any third-party websites or services that you visit.

If you access any third-party services directly through our website, such access is provided solely as a convenience, and your use of such services is governed by the applicable third-party terms. The Company shall not be a party to any transactions or disputes between you and any third-party provider.

15. Governing Law and Dispute Resolution

15.1 Governing Law. These Terms and any disputes arising out of or relating to the website, services, or these Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any conflict of laws principles.

15.2 Jurisdiction. Subject to Section 15.3, the parties irrevocably submit to the exclusive jurisdiction of the courts located in Oakville, Ontario, for the resolution of any disputes arising hereunder.

15.3 Dispute Resolution Process. Before initiating any formal legal proceedings, the parties agree to make good faith efforts to resolve any dispute informally. The aggrieved party shall provide the other party with a written notice describing the nature and basis of the dispute, the specific relief sought, and any supporting documentation. The parties shall then have a period of 30 days from receipt of the notice to attempt to resolve the dispute through negotiation. If the dispute remains unresolved after 30 days, either party may pursue any available legal remedies.

15.4 Class Action Waiver. To the fullest extent permitted by applicable law, you and One Tech Eng Inc. agree that any dispute resolution proceedings shall be conducted only on an individual basis and not in a class, consolidated, or representative action. You hereby waive any right to participate in a class action lawsuit or class-wide arbitration.

15.5 Limitation Period. Any claim or cause of action arising out of or related to these Terms or the use of the website must be filed within one year after the claim or cause of action arose, regardless of any statute or law to the contrary. Any claim not filed within this one-year period shall be permanently barred.

16. Changes to These Terms

We reserve the right to modify, amend, or replace these Terms at any time at our sole discretion. When we make changes, we will:

• Post the revised Terms on this page with an updated last updated date;
• For material changes, display a notice on our website for a period of at least 30 days following the update;
• For significant changes that materially affect your rights or obligations, make reasonable efforts to notify registered users via email.

Your continued use of the website or services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the website and services. The most current version of the Terms will supersede all prior versions.

17. Contact Information

For any questions, concerns, or inquiries regarding these Terms of Service, please contact us using the following information:

One Tech Eng Inc.
26 Carnegie Dr
Oakville - L6H 0V8
Canada (CA)

Email: info@onetecheng.lol
Phone: +1 854 248 8288
Website: https://www.onetecheng.lol

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© 2026 One Tech Eng Inc. All rights reserved. These Terms of Service constitute the entire agreement between you and One Tech Eng Inc. regarding the subject matter hereof and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding such subject matter. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.